Shipping policy
Epic Store Shipping Policy
We aim to deliver your orders quickly and safely.
Order processing:
- Orders are processed within 1 to 3 business days
- Orders are not processed on weekends or holidays
Shipping time:
- Delivery usually takes 3 to 7 business days
- Delivery time may vary based on your location
Shipping charges:
- Shipping charges are calculated at checkout
- Any extra delivery charges will be shown before payment
Order tracking:
- Once your order is shipped, you will receive a tracking number
- You can track your order using the provided details
Delays:
- Delivery may be delayed due to weather, courier issues, or high demand
- We are not responsible for delays caused by third party couriers
Incorrect address:
- Please make sure your shipping details are correct
- We are not responsible for orders delivered to the wrong address provided by you
Lost or damaged items:
- If your order is lost or arrives damaged, contact us within 7 days
- We will review the issue and provide a solution